1 October to 1 November 2015
Reviewed by Jayne Wiggins
From the dark descent into doom to the flight for freedom door at the end, this attraction was the perfect start to the half term Halloween adventures for our family from aged 9 – 54! If you have the budget and the time, make sure you visit this séance event while it lasts (runs until 1 November)!
After getting ourselves onto the wrong tube in London, we arrived to the venue later than booked. Worried that we would not be allowed in we were greeted with amazing customer service. We identified ourselves to the outdoor staff who were controlling the crowds, though staff could not answer our query he pointed us into the right direction and ensured we made it through the crowd. Inside there was no question of not letting us straight into the attraction. We were led through a dark, spooky staff/press entrance so as not to walk past the queues, and landed at the descent area. Staff at the start were fabulous and quick with their photography and we felt we were going to have some great photos to look forward to. The actors throughout the attraction we superb, in character, entertaining and knowledgeable of people and what we all needed.
Right through to the staff at the photo collection point and exit shop we were treated with very friendly (Other than the scary actors!) staff, knowledgeable about all questions we needed to ask.
I was so scared about visiting this attraction as I am actually a scaredy cat! My husband and I took our 9 year old son and 14 year old daughter. The staff there intuitively knew which children were able to cope with them getting close to their faces, and I was relieved to be told at the start of the tour that they would not touch us!
The descent started our experience and put us into the mood for something scary. This hour and a half flew past though, in a haze of excited nervousness! My 9 year old stayed very close and we have to say, our eyes were shut on the boat ride but my husband and daughter remarked how good the effects were, and the splashing of water made our anticipated scare even more intense!
Whilst I can only give good accounts of the whole experience, the best has to have been the séance room itself. The effects in the room were exceptional. Scary enough for a nervous adult like me, but tame enough for a child like my 9 year old, the whispered giggles, cold air and tickles on our necks from the chairs – made this experience and absolute must for any Halloween thrill seekers this holiday.
Overall, this day should have cost us nearly £200 according to the website. A timed tour as we took today, without the queues, is £45 per child 15 and under and £50 per adult (Dungeon Fast Track ticket with Guidebook). Though the website states these tickets can be bought from £35 each, I could not find such a ticket so this is far too expensive in my opinion. If someone is visiting London on a short time scale this is the best way to guarantee getting in within a good timescale to be able to continue touring the city. For those with less time constraints, there is an online saver option starting from £15.50 for children, that is more in line with other attractions and a much more affordable option.
It is almost impossible for me to give a rating for this day out. We enjoyed it so much I want to give it a 5/5 for entertainment value, friendliness of staff, realism and knowledge of the venue. As a family we could not have asked for a better day out, but we got this as a complimentary ticket (for purposes of doing the review)! To rate this on a value scale, I can only judge on the experience we had which did NOT include queuing, If I had the spare income to have paid this I would still give a 5/5, but could not justify paying that amount on my average family budget.
Tickets cost from £15.50 (Child) / £18.95 (Adult) – book online for the cheapest price and to guarantee entry.
For more information or to book tickets visit www.thedungeons.com.
The London Dungeon. County Hall, Westminster Bridge Road, London, SE1 7PB