Reviewed by Debbie Tasker
On Thursday myself and partner visited Frankie & Benny’s restaurant, situated in city centre Manchester. We parked a couple of streets away and paid £6.50 at the meter which seems reasonable. The restaurant is on St Anne’s Street, just off Cross Street and was very easy to find.
We were greeted and shown to our seats by one of the two staff members on that evening.
Our server explained the menu and what the soup of the day was and took our drinks order. We both had diet coke which was brought quickly with just the right amount of ice.
We ordered our meal and took in our surroundings while waiting. The establishment has an American diner feel, with 60s rock roll as background music and booths as well as open plan tables. There are many black and white photos hanging from the walls and we enjoyed trying to figure out who the people in them were. The bar area was very messy with dirty glasses piled high. Both of the serving staff that night mentioned to me that there had been a rush on just before we arrived so hopefully that’s not the norm.
For our starters we choose cheddar and bacon skins served with a sour cream dip and meatballs in a chilli and onion sauce and a garlic ciabatta. They came quickly and were presented well. Unfortunately I had no cutlery, after waiting a couple of minutes as I assumed he was bringing me some I had to call and ask for some, our server was very apologetic and they were brought straight over. There are two meatballs cooked beautifully in a spicy sauce and the ciabatta had just the right amount of garlic. The bacon and cheese skins were lovely with crunchy skins and a tasty filling.
We had ordered the New York burger and cajun chicken melt for our mains, they were served almost immediately (it seemed like seconds!) after our starter was cleared away. Now I know the complaint is usually waiting too long but we both felt it was a little quick.
The burger I am reliably informed was delicious, cooked just right with BBQ sauce and jalapeño cheese oozing from the bun. Both our fries were hot and tasty. My chicken breast and bacon were a little dry but the Monterey jack cheese and BBQ sauce made it more palatable. The corn cob was juicy and very sweet.
When we had finished eating our plates were cleared quickly and efficiently and we were asked did we want to order desserts, as we were stuffed we said we would like to wait a while. The dessert menu was brought over a minute later and we were asked again but we still weren’t ready. I felt throughout our visit we were being rushed and it was a little uncomfortable.
We decided that we both couldn’t resist the Blueberry Eton Mess sundae which was served in a high ball glass overflowing with vanilla and blueberry ice cream and huge meringue pieces then topped off with whipped cream. This dessert was truly scrumptious and we both enjoyed them very much.
Overall I would say the food is pretty good and reasonably priced (we had the specials menu £9.99 for main and you can add on desserts and/or starters for £2.00 each). The staff however I’m sorry to have to say were, in my opinion, unprofessional on many occasions.
Would we visit again? Probably not.
For more information, to view menus or to book a table visit:
Frankie & Benny’s, 34 St Annes Street, Manchester, M2 7LE | 0161 835 2479