Waitress at New Theatre Oxford Review
DISCLOSURE – TICKETS TO SEE THE SHOW WERE GIFTED TO THE REVIEWER AND GUEST FOR THE PURPOSES OF WRITING THE REVIEW
Reviewed by Joanna Woodburn
It is hard to believe that the renowned musical Waitress has been ‘serving good ol’ pie’ to theatre lovers on both sides of the Atlantic for a decade. Based on the 2007 film, the musical is currently touring the UK and playing at the New Theatre, Oxford. It has built up a devoted fan following over the years and rightly so. Having previously seen the show and fallen in love with it, I was curious to discover whether this latest production would still taste just as sweet and satisfying.
The musical tells the story of Jenna, a waitress in a Southern US diner who is in pursuit of true happiness in her life. Jenna is sadly trapped in an unhappy marriage with Earl, her abusive husband and when she unexpectedly falls pregnant she has much to navigate. Yet, Jenna is more than just a waitress, she is also an exceptionally talented pie maker. She finds comfort in creating a great variety of specially named pies. With the support of her close friends, Dawn and Becky, despite them having difficulties of their own, she finds the courage to take control of her life and destiny.
Waitress has all the ingredients for a brilliant production. At its heart are authentic, warm characters who are easy to connect with, reminding us that the recipe for real happiness is laughter, love and friendship. Even though Jenna’s journey is troubled at times, there is depth and nuance in the storytelling that makes it all the more compelling. The talented cast make the most of the very witty and fast-paced script, relishing the many laugh out loud moments from start to finish.
Carrie Hope Fletcher is perfectly cast as Jenna, effortlessly balancing her character’s warmth, vulnerability and determination and ensuring the audience is with Jenna every step of the way. Carrie’s stunning performance of the classic “She Used to Be Mine” is a particular highlight, showcasing her exceptional vocals and emotional depth. It is both beautiful and unforgettable. Carrie is very well supported by Dan Partridge playing the quirky and very likeable Dr Pomatter with charisma and great comic timing. Mark Anderson often steals the show as Ogie, bringing brilliantly eccentric energy and creating some of the show’s funniest moments. Sandra Marvin and Evelyn Hoskins are also outstanding as Jenna’s loyal friends.
Scott Pask’s set design draws the audience into the neon world of Joe’s Diner, where Les Dennis brings the grumpy but loveable Old Joe to life. The live band on stage cleverly becomes part of the action, enhancing both the emotional ballads and upbeat numbers.
And so, was this production of Waitress worth a second serving? Absolutely! Waitress is a very special show, with a big heart and this production serves it to perfection. The secret ingredient has to be the talented and hard-working cast who elevate the production with their energy and commitment. The standing ovation at the end was richly deserved and if I could give the show 6 out of 5, I would!
Rating: 5/5
Waitress is at the New Theatre in Oxford from Monday 29th June 2026 to Saturday 4th July 2026, for more information or to book tickets visit https://www.atgtickets.com/shows/waitress/new-theatre-oxford/