Reviewed by Emma Bradley
My mother and I visited the Covent Garden Travelodge in February 2014. The hotel itself is just a short walk from Euston Station, taking in the sights of University College London, or is easily accessible from local tube stations.
The hotel itself is split across two sites, with the reception at the High Holborn Building. Since my mum is in a wheelchair we arranged to have a disabled room. As with many central London locations, the hotels were designed before disabled access was common or required, therefore to get into the hotel itself was a little bit of a detour round the back street, up a ramp and through the back entrance of the hotel, nevertheless the area was well lit and it felt safe accessing the area even late at night.
Our room was located on one of the upper floors of the hotel, easily accessed via a lift, the only slight issue we had was that there were a series of very heavy fire doors between the lifts and the disabled room which were impossible to open without an abled body person being present due to the weight and the space in which to move the wheelchair.
Our room itself was plenty big enough to move around in the wheelchair and whilst it was set as a double when we arrived it was very easy to move it into a twin room. We requested extra pillows from the reception and these were brought to us no problem. Everywhere was clean and tidy and the furnishings were well designed and modern looking.
There is no room service as such at this hotel, however you are able to order food at the bar downstairs and take it back to your room. I found that to be perfectly acceptable if you are able to physically get down to the bar to collect your food but it would have been pretty much impossible for my mother to do this by herself. Unfortunately, whilst the food was reasonably priced my meal of fish and chips was very disappointing and to be honest if I hadn’t have already taken it back to my room I would have probably complained about the quality. This was disappointing as everything else about the hotel had been a really high quality.
However the most important thing to point out is the beds in the room were the comfiest either of us had ever experienced in a hotel and we really can’t rate them high enough – especially for my mother who usually has a specialist air bed due to her medical conditions. I believe the beds are part of the new Travelodge Dreamer bed which have been designed especially for the hotel by Sleepeezee, certainly they come highly recommended by me!
In the morning we had their buffet breakfast, the quality of which really surprised me with lots of good quality food on offer for either a hot or a cold breakfast, I particularly enjoyed the sausages they had. After a very disappointing meal from the bar the evening before I really could not fault the quality of the morning breakfast.
This hotel is very conveniently located for the famous sites of Covent Garden and Leicester Square with a very short walk right into the centre, it is also closely located to several tube stops. Unfortunately none of the nearby tubes are disabled friendly although all busses within London now offer disabled access.
I would recommend this hotel to friends and family visiting the area and after experiencing the new beds I will most definitely be staying in a Travelodge again.
I would rate this hotel 4/5 stars, whilst the disabled access was adequate it would have been quite difficult for a person in a wheelchair to get to and from the disabled access room without assistance, and whilst I can’t fault the food for breakfast in the morning, the evening meal I ordered from the bar was not of a quality I expected from the hotel.
For information or to make a booking visit www.travelodge.co.uk or call 0871 984 6245.
Travelodge Covent Garden, 10 Drury Lane, High Holborn, London, WC2B 5RE