EDF Energy London Eye Review

LondonEyeEDF Energy London Eye

Reviewed by Emma Bradley

I visited the London Eye with my mother who is in a wheelchair, we had a fast track ticket which is £29.50 if purchased on the day or £26.55 if purchased online in advance (saving 10%), children under 4 are free. This fast track ticket (£32.05 online price) includes fast track entry on to the London Eye itself, Samsung interactive capsule guides, entry to the 4D cinema experience and a complementary 360 degrees mini guide.

Getting to the London Eye was quite tricky as many of the lifts were out to the bridges from the north side of the Thames to the Southside. We eventually crossed the river at Westminster Bridge and it’s a short walk around the back of County Hall to the ticket offices for the London Eye. Accessing the London Eye by public transport is easy with many bus stops and tube stops within a short walking distance.

Fast track tickets are able to be picked up from a separate desk within the booking office and then you are directed by helpful members of staff to join the fast track queue which is significantly shorter than the main queue. Unfortunately at the current time there is no level access from fast track entrance for those in wheelchairs, therefore a member of staff took us through the main queue and positioned us at about the 10/15 minute wait point (about the same as if we used the fast track lane), whilst it caused some disgruntlement from those that had being queuing for some time it allowed us to still get the benefit of a fast track ticket.

The London Eye itself is a 30 minute trip around the wheel in a large spacious capsule. The capsules offer breath taking views over London both to the North and South.  It was my mother’s first time on the London Eye and despite being scared of heights she thoroughly enjoyed the views from the trip round. There was plenty of space within the capsule to allow everyone to get a good view. The only one small negative about the London Eye itself is the warning given before a group picture of you inside the eye is taken, my mum found it hard to get into position in time and therefore was missing from the group photo.

Following on from the trip on the London Eye, we went to the 4D cinema experience. The cinema experience is a short 4 minute film taking a trip through London, it includes flying high like a bird, parties, snowfall and fireworks. It’s a fun added extra to a trip on the London Eye.

The London Eye is very accessible for disabled visitors and a priority service for boarding is offered by calling the disabled booking line on 0841 222 0188.

Overall we thought the London Eye was a great experience for all, conveniently located it offers unrivalled views across the capital. Whilst we were fortunate enough to have fast track tickets the main queue seemed to move fairly quickly and the staffs were all extremely helpful throughout. I would highly recommend this experience to anyone visiting London.

Rating: 5/5 thumbs_up

Tickets cost: Adult/Children £29.50  (£26.55 online), Family of 4 £118 (£94.40 online).

Opening times: 10am to 9pm Monday to Sunday.

For more information or to book tickets visit

EDF Energy London Eye
Riverside Building, County Hall, Westminster Bridge Road, London, SE1 7PB


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