Reviewed by Dorothy White
T.G.I Friday’s is on the upper floor of The Orient in The Trafford Centre, Manchester. We took the scenic route to get to it from the upper floor shops rather than the straightforward route from the Trafford Centre entrance near Premier Inn South.
It is a large restaurant with an ‘outside’ area and an upper level and was quite busy even at 3.30pm on a Friday afternoon during half term. Luckily we didn’t have to wait for a table for seven, three adults and four children aged 11 and 8 and twins under two years old.
Our waitress was very friendly and didn’t mind the mess when one twin once he had finished eating decided most of his remaining food should go on the floor whilst the other patiently stripped off all the coating from the chicken tenders and disposed of it!
I went for a Classic Cheeseburger (£9.99), which is a 7oz flame-grilled burger made from 100% beef served on a glazed brioche bun with fresh tomato, red onion, two types of cheese and Friday’s mayo. It came with a dip and crispy fries.
My daughter quite likes spicy food and chose Cajun-Spiced Chicken Quesadilla (£10.99) which was chargrilled chicken breast, Colby cheese, onions and mixed peppers folded into a flour tortilla.
My husband went for Cajun Cream Chicken Penne (£10.99) pasta in a creamy Cajun sauce with fresh tomatoes, spring onions and peppers, topped with a Cajun chicken breast and Regato cheese. He asked for it to be done without the spice on the chicken.
The children settled for either fish fingers or chicken tenders with chips from the kids menu. All kids meals come with Fridays Fingers – tasty sticks of apple, mixed peppers, cucumber and carrot, which is one of their five-a-day. Kids meals cost £3.49 each.
We didn’t have a starter but the main meals took quite a long time to arrive. The children’s meals were served first. The chips with the chicken tenders were quite cold which didn’t really matter for the twins. My meal came on an extremely hot plate, but again my chips were cold, these were quickly replaced with hot chips when I told them.
The burger and dip were delicious but very filling ~ 100% beef!! I couldn’t manage all the brioche bun, but did manage the whole of the cheeseburger, the dip and most of the skin on fries. Cold chips aside the burger was really good.
My husband didn’t like to say anything at the time, but later told me his pasta and sauce were not very warm. When the waitress came to do a table check she noticed there was no chicken in his Cajun Cream Chicken Penne! She quickly corrected that.
My daughter said her rice was spicy which was ok at first, but after a while it got too much for her as did the wrap. My husband noticed that lots of the dishes on the menu involved spices.
The girls aged 8 and 11 could have done with a larger portion, their meals were finished in seconds.
The manager came to speak to us after the meal. He said when he arrived for work that afternoon, around the time we sat down for our meal, they were struggling to cook and serve the meals. He said if the plate was hot it meant the food had been sitting there a while, but he was pleased they had quickly corrected both the cold chips and missing chicken problem.
Having heard so much about TGI Fridays I was quite keen to go, but disappointed our meal didn’t run smoothly.
On this occasion I would rate them 4/5 as they put the problems right quite quickly and the food was really quite good and value for money.
For more information or to view the new menus visit www.tgifridays.co.uk.
T.G.I Friday’s Manchester. The Orient, Trafford Centre, Manchester, M17 8AA
0844 692 0311