Reviewed by Amanda Hayes
Ed’s Easy Diner is an Authentic American Diner with 34 locations across the country. We tried out our nearest one, the Crawley branch, which is set inside a very busy shopping mall in the centre of town. Parking is easy as the shopping centre has its own car park.
You can see the Ed’s Easy Diner before you arrive due to the fantastic fifties styling and neon lights. It is laid out in the traditional way, in booths, with small and large ones to suit couples, friends or families. On entering you wait to be seated, but the service is quick and attentive and not just us but everyone we saw enter was greeted promptly and seated quickly.
The clientele was a real mixture from young couples to families with young children such as ourselves. We were shown to a booth and asked if we would like a high chair, after deciding that the table was probably a bit far away for my son to eat at, we were quickly moved to a more appropriate table and a high chair, colouring pad and crayons brought over to us together with the menus.
We were eating at 4.30pm when the restaurant was apparently quietening down for the day, the mall shuts at 6.00pm, apart from a late night Thursday, although it was still very busy. All the staff however were bright and cheerful and didn’t act at all like they had been on their feet all day, a sign of good customer service. Darren and Mark who were looking after us, apologies if I get the names wrong the music was quite loud, were attentive, courteous and most importantly fun. They made you feel that nothing was too much trouble.
The menu has a choice of burgers, beef, chicken and veggie, salads such as Cesar and hot dogs. There is a huge selection of burgers from Chilli to cheese, 16 in total, I chose the grilled chicken burger and my husband the cheddar cheeseburger. You can have mains on their own or upgrade to a plate, which comprises chips, coleslaw and onion rings, we both went for the plate option although I struggled to finish mine. The junior menu is a lot smaller and only has three choices, chicken dippers, burger and hot dog all with chips. Chips are a major treat for my son as he is not yet two, so there was great excitement when they turned up with the chicken dippers.
They also have an extensive breakfast menu with choices such as various types of cooked breakfast, waffles, pancakes or just plain toast and a coffee. The menu looked well worth a return trip one morning.
Unfortunately I was so full after my main course I couldn’t fit in a dessert, so we ordered the Kit Kat Chocolate sundae with two spoons, which was yummy with pieces of Kit Kat and lashings of chocolate sauce. We also tried both the vanilla and the banana milkshake, the banana I thought was a little sweet but the vanilla was really good.
I finished off with a cup of tea which came in a mug with a little pot to put the tea bag, which I thought was a useful extra. Ed’s plates range from £10-£12.35 but they certainly are a main meal as four hours later as I write this, I am still full.
Ed’s Easy Diner had a great atmosphere, very friendly staff and a great choice of burgers. The restaurant was spotlessly clean including the toilets and the service attentive. My only slight negative is the lack of options without chips on the junior menu. I highly recommend the Crawley branch if you are in the area.
Rating: 4.5 out of 5 (but 5 out of 5 for service)
For more information visit www.edseasydiner.com/location/crawley.php.
Eds Easy Diner, Unit 75, County Mall, Crawley, West Sussex, RH10 1FP | 01293 551 225