Reviewed by Sian Manning
Last night we visited the Brewers Fayre Three Bells restaurant in Hordle, Hampshire for a family meal.
The restaurant itself is very easy to find and is located just off of a main road, there is ample parking and even at peak dinner time there was no problem in finding a space. The restaurant is maintained well, everything was clean and tidy and as you would expect. The atmosphere was quiet and very welcoming, even with us arriving with a crying toddler.
We (myself, my Mum, my Dad and two sons) were greeted quickly and shown to our table that I had called to book earlier in the evening as an early Father’s Day treat. The staff were very helpful and quickly got Thomas (2) some colouring and a balloon. We asked for two high chairs, this was not something that could be done as the restaurant only have three highchairs, one was being used and one was broken so we had to make do with just one for the entire meal. It really is not particularly easy to eat a meal with a 7 month old sat on your lap making a grab for boiling hot food at every opportunity.
We were not told when we were seated that we would have to order at the bar so we sat for about half an hour before being asked if we had ordered and being told that we did need to head to the bar. There was no one serving when we went to order and there was a queue of three by the time we had ordered our food and drink.
The starters came out very quickly, although mine came out first, the waitress had no idea what it was or even if it was for our table. The other three came out a few minutes later once the confusion was dealt with. The starters were plentiful and very nice, I had the breaded mushrooms, Mum had the prawn cocktail, Dad had the nachos (big enough for a meal on their own!) and Thomas had the garlic bread. The salsa was missing from the nachos and bought out after the mistake was realised in the kitchen.
The main meals were bought out almost immediately after our plates were cleared, Thomas’ chicken, chips and peas first then my smothered chicken, Mums chicken and vegetable pie and Dad’s lamb shank. This time we had cabbage missing from the lamb shank meal and coleslaw and bbq sauce missing from the smothered chicken, mine was bought out only once prompted and the cabbage appeared around 5 minutes after we had got the mains.
The food was delicious, my chicken was tender, the chips were soft on the inside and crispy on the outside, Mum and Dad both enjoyed theirs and Thomas very much enjoyed tucking into his. The lamb shank was a little on the fatty side and the pie was very filling as the pastry was quite thick, but we all enjoyed it and were full and satisfied with a good meal. Unfortunately we did not have room for puddings, we had a look at the menu and could see them popping up on the advertising TV screens and they looked delicious but we were all too full.
Overall we were very happy with the food, once we had everything on our plates and all the food had all been bought out from the kitchen it was delicious. However the service was lacking, they didn’t have much knowledge of the menu and were short staffed. The lack of highchairs really let them down for the size of the restaurant.
Unfortunately although the food was really very good, I don’t think we would be returning, the lack of knowledge from the staff, missing items from our meals and lack of highchairs made it quite a problematic evening.
Brewers Fayre is taking bookings now for Father’s Day (21 June).
For more information, to view menus or to book a table visit:
Brewers Fayre, Silver Street, Hordle, Lymington, SO41 0FN | 01425 638 230