Privacy Policy
Website privacy notice
- INTRODUCTION
This privacy notice provides you with details of how we collect and process your personal data through your use of our site www.whatsgoodtodo.com
By providing us with your data, you warrant to us that you are over 13 years of age.
Toys and Clothes Limited is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
Contact Details
Our full details are:
Full name of legal entity: Toys and Clothes Limited t/a whatsgoodtodo.com
Email address: info@whatsgoodtodo.com
Postal address: 52 Torquay Drive, Leagrave, Luton, Bedfordshire, LU4 9LN
Telephone number: 03333 034865
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at info@whatsgoodtodo.com.
- WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT
Personal data means any information capable of identifying an individual. It does not include anonymised data.
We may process the following categories of personal data about you:
- Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.
- Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
- User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.
- Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.
- Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.
- We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).
Sensitive Data
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.
We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at info@whatsgoodtodo.com. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.
We may process your personal data without your knowledge or consent where this is required or permitted by law.
We do not carry out automated decision making or any type of automated profiling.
- HOW WE COLLECT YOUR PERSONAL DATA
We may collect data about you by you providing the data directly to us (for example by filling in forms on our site or by sending us emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookie policy for more details about this https://whatsgoodtodo.com/cookie-policy-uk/.
We may receive data from third parties such as analytics providers such as Google based outside the UK and/or the EU, advertising networks such as Facebook based outside the UK and/or the EU, such as search information providers such as Google based outside the UK and/or the EU, providers of technical, payment and delivery services, such as data brokers or aggregators.
We may also receive data from publicly availably sources such as Companies House and the Electoral Register based inside or outside the UK and/or the EU.
- MARKETING COMMUNICATIONS
Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).
Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.
Before we share your personal data with any third party for their own marketing purposes we will get your express consent.
You can ask us or third parties to stop sending you marketing messages at any time by emailing us at info@whatsgoodtodo.com at any time.
If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.
- DISCLOSURES OF YOUR PERSONAL DATA
We may have to share your personal data with the parties set out below:
- Service providers who provide IT and system administration services.
- Professional advisers including lawyers, bankers, auditors and insurers
- Government bodies that require us to report processing activities.
- Third parties to whom we sell, transfer, or merge parts of our business or our assets.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
- INTERNATIONAL TRANSFERS
We are subject to the provisions of the UK General Data Protection Regulations that protect your personal data. Where we transfer your data to third parties outside of the UK, we will ensure that certain safeguards are in place to ensure a similar degree of security for your personal data. As such:
- We may transfer your personal data to countries that the relevant regulatory authorities in the United Kingdom have approved as providing an adequate level of protection for personal data by; or
- If we use US-based providers that are part of a UK regulator approved privacy framework, we may transfer data to them, as they have equivalent safeguards in place; or
- Where we use certain service providers who are established outside of the UK, we may use specific contracts or codes of conduct or certification mechanisms approved by the United Kingdom regulators which give personal data the same protection it has in the UK.
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
- DATA SECURITY
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.
- DATA RETENTION
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
- YOUR LEGAL RIGHTS
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
If you are within the UK, you can see more about these rights at:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/ If you wish to exercise any of the rights set out above, please email us at info@whatsgoodtodo.com.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.
If you are within the UK and are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
If you are within the EU and are not happy with any aspect of how we collect and use your data, you have the right to complain to the data protection authority of the country in which you are based. We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
- THIRD-PARTY LINKS
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
- COOKIES
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see https://whatsgoodtodo.com/cookie-policy-uk/.
Disclosure and Terms and Conditions
Cancellation form
Please download from here.
Welcome to the whatsgoodtodo.com website disclosure and terms and conditions for use. These terms and conditions apply to the use of this website and by accessing this website you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or access this website.
Disclosure
Our company is not paid to write reviews, but our reviewers receive free products or a free/complimentary gift to a certain value/ venue review in order that they can write a review. All thoughts and opinions are the reviewer’s own. Some articles (not reviews) posted on the website may be sponsored posts for which we receive payment (will have a disclosure at the bottom of the article with “Sponsored post” or “Collaborative post”). Some reviews may include affiliate links (i.e., Amazon) where if a customer purchases the item through the link we may receive a small commission.
Terms and Conditions of the What’s Good To Do Website
Disclaimer: Toys and Clothes Limited (T/A whatsgoodtodo.com) do not accept responsibility for losses suffered as a result of dealing with companies, groups or individuals listed on our website. We are merely suggesting things which may be of interest to you but do not vet our listings. Any suggestions made on our website are for educational purposes only. We cannot be held responsible for any losses arising out of the use or misuse of any suggestions made on our website. If you are concerned about your health you should consult your GP or other health professional. Whilst we do have products and services listed on our website, we do not endorse these products and services. Any views and opinions expressed on our website are those of the individual reviewer and not our own. Whilst we take care in preparing our website content we will not be held liable for errors and omissions therein. By submitting/uploading images and/or logos to us, you acknowledge that you own the copyright on these images and/or logos and are permitted to use them. We acknowledge that any logos and trademarks remain the property of their respective owners. We reserve the right to update our terms and conditions at any time.
Website use: By using our website you agree to having read and accepted these terms and conditions. Our website is intended to be used by individuals who are looking for activities or places to go. Reproduction in whole or part of the information therein is prohibited without permission in writing from Toys and Clothes Limited. (T/A whatsgoodtodo.com).
Information you provide us with (name, address, email address) is used by us for the purpose of responding to your enquiry and held on file for 6 years for contractual purposes. You will notify us immediately of any changes to the information you provided us. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
Terms and Conditions of being a WGTD Reviewer
Whilst WGTD make every effort to provide as many reviews as possible, WGTD just guarantee the reviewer’s admin fee paid in reviews, subject to them being regularly active.
Our allocations policy with review items which have an RRP of £100.00+ is as follows:
- You must have been a reviewer 6+ monthsand submitted at least 5 reviews that have met our review guidelines.(word count, all required info submitted, required number of photos taken and provided).
- You must have no missing reviews and a maximum of one late submitted review to be considered for £100.00+RRP reviews.
- Late reviews drop-off your reviewer account after 6 months, but missing reviews do not.
- We will be also looking at how many £100.00+ RRP reviews reviewers have had over the last 6 months when choosing for such higher value items.
All WGTD related information must be kept confidential, for example client contact details.
If reviewers are rude to a member of the admin team, then their reviewer membership can be revoked without a refund of the admin fee paid.
The first and last name of reviewers is posted on any reviews put online (it is possible for some discreet products to submit a review to be posted online anonymously, or to request that we just post the first letter of the reviewer’s surname on their reviews. This should be noted on the review submission form when it is submitted).
Reviewers must submit their reviews by specified deadline. If this is not possible, reviewers need to let us know.
Reviewers must submit the Product Received online form informing WGTD that they have received the item.
A family member or employee of the seller cannot post a review of the seller’s product.
If a reviewer fails to submit a review for an item they have been sent, then WGTD may bill them for the full cost of the item in order to reimburse the client or repurchase the item and allocate to a different reviewer.
A photo the reviewer has taken (no people in it) must be submitted with product reviews.
All reviews must be submitted via the online form provided on our main website. This form, once submitted, puts a draft post on the website.
If a reviewer has reviews which are late and outstanding, then they may not be chosen for another review until the situation is resolved.
Any reviews submitted without all required information may be returned and the reviewer asked to update them.
Reviewers must keep their personal information updated at all times so that review products are sent out to the correct shipping address.
All reviews are subject to the potential client sending the product/s out (product reviews)/giving the review the go-ahead (venue reviews).
Reviewer names and shipping addresses are passed onto clients for the purposes of the product/s being requested from the potential client.
We do offer a 28 day cooling-off period, during which time reviewers can ask for a refund of the admin fee paid provided that no reviews have been allocated to them.
We will only renew your reviewer membership automatically if you have selected that option at checkout. You will be sent a reminder so that you have the option to cancel the automatic renewal.
Terms and Conditions of the What’s Good To Do Digital Membership Card
Companies offering a discount/offer
By agreeing to provide discounts/offers to our What’s Good To Do Digital Membership Cardholders, you agree to having read and agreed to these terms and conditions and our privacy policy here.
Information you submit to our website for the More Information section on our checkout form/your user profile and the name you set to display publicly will be displayed in a members directory which is accessible by What’s Good To Do Digital Membership Cardholders.
You have a 28 day cooling-off period during which time you can cancel any discounts/offers provided.
You agree to make your staff aware of the discounts/offers and what our What’s Good To Do Digital Membership Card looks like.
You may withdraw your discounts/offers at any time by editing your profile on our website to remove the information you entered within the More Information checkout form/your profile. You can also choose to cancel your WGTD Digital Membership Card discount/offer provider membership at any time by selecting the appropriate option within the membership account page. You agree to make your staff aware when you decide to withdraw your discounts/offers.
There is no charge to companies related to offering discounts/offers to our What’s Good To Do Digital Membership Cardholders.
We will display details of the discounts/offers in our Members Directory for WGTD Digital Membership Cardholders to view. We may also post on Facebook, Instagram and Twitter that you have become a discounts/offers provider for our What’s Good To Do Digital Membership Card.
We reserve the right to change our terms and conditions at any time with or without notice to you. New terms and conditions will be posted on our website.
All discounts/offers are subject to approval by us and we do not accept discounts/offers from companies of an adult/explicit nature.
There is no limit to how many discounts/offers you can provide.
You must ask to see the member’s WGTD Digital Membership Card before giving them the discount.
Whilst every care is taken in our dealings with What’s Good To Do Digital Membership Cardholders/third parties on our website, we cannot be held liable for losses incurred as a result of your dealings with them.
What’s Good To Do Digital Membership Cardholders
You agree to use the What’s Good To Do Digital Membership Card strictly within the guidelines of the discounts set by discount/offer providers. No cash refund or alternative is available.
Discounts/offers provided by What’s Good To Do Digital Membership Card Discount Providers can be viewed by logging onto our website as a What’s Good To Do Digital Card member and viewing the Member Directory.
You agree to show your What’s Good To Do Digital Membership Card to to redeem a discount/offer at a venue.
You acknowledge that discount/offer providers may withdraw their discounts/offers at any time.
Your What’s Good To Do Digital Membership Card will not be valid for use after its expiry date.
Whilst every care is taken when selecting discount/offer providers, we cannot be held liable for any losses suffered as a result of using third parties/our discount providers.
We reserve the right to change our terms and conditions at any time. New terms and conditions will be posted on our website.
Under Distance Selling Regulations you have 28 days from signing up for a WGTD Digital Membership Card to change your mind and cancel your membership.
When you decide to purchase a What’s Good To Do Digital Membership Card you agree to pay the relevant sum of money for it. We will automatically renew your membership after a year only if you have selected that option at checkout, but will send you a reminder email beforehand so that you have the option to cancel your membership and not renew.
Disclaimer: Whilst we take care in preparing our listings, we will not be held liable for errors and omissions therein. We will also not be held liable for other errors on this website.